Returns & Exchanges
At Almaza J, we strive for your complete satisfaction with every purchase. If you are not entirely happy with your order, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into your Almaza J account or use our guest portal to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the product is in its original, unworn condition to qualify for a full refund.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of the tracking number for your records.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing